About the Company
- ADAS Globus is a growing outsourcing firm providing professional services in Accounting, Taxation, Payroll Processing, Financial Statement Preparation, Compliance, and Bookkeeping to international clients
- We are looking for a dynamic and self-driven IT Administrative who understands the offshore service industry and can help expand our global client base
Role Summary
- The IT Administrator will be responsible for managing and maintaining the organization’s IT infrastructure, ensuring seamless operations across remote and in-office environments
- This role is critical in supporting secure client data handling, system uptime, and efficient technology operations in a fast-paced outsourcing setup
Key Responsibilities
- Manage and maintain IT infrastructure, including servers, networks, and systems, ensuring high availability and performance
- Install, configure, and upgrade hardware and software as required
- Provide L1/L2 technical support and troubleshoot system, network, and application issues
- Manage user access, permissions, and IT operations across teams
- Implement and monitor data security protocols, ensuring secure access via VPNs, remote desktops, and cloud platforms
- Ensure compliance with IT policies and data protection standards
- Monitor network performance and support remote working infrastructure
- Maintain IT asset inventory and track hardware/software lifecycle
- Execute data backup processes and support disaster recovery readiness
- Identify and implement process improvements and IT automation initiatives
Key Requirements
- Bachelor’s degree in IT, Computer Science, or a related field
- 2–5 years of experience as an IT/System Administrator (preferably in KPO/BPO/outsourcing)
- Strong knowledge of networking, Windows/Linux administration, cloud platforms (AWS/Azure/GCP), and remote access tools (VPN, RDP, Citrix)
- Familiarity with IT security practices and data protection standards
- Strong troubleshooting, problem-solving, and written communication skills
- Ability to work in a fast-paced, client-driven environment
Preferred Qualifications
- Experience in outsourcing/KPO or accounting firm environment
- Knowledge of compliance-driven IT environments (data-sensitive industries)
Working Conditions
- May require working in rotational shifts aligned with international clients
- Exposure to global client environments and remote infrastructure management
Why Join Us?
- Opportunity to work in a global outsourcing environment
- Exposure to international clients and advanced IT systems
- Dynamic, growth-oriented workplace with continuous learning